Privacy Policy — Deal Flow Pro
Last updated: July 23, 2026
Deal Flow Pro ("the App," "we," "us," or "our") is a business customer‑relationship‑management (CRM) tool for real‑estate professionals, operated by RenewEQ LLC. This Privacy Policy explains what information the App collects, how we use it, and the choices you have. By creating an account or using the App, you agree to this policy.
Who can use the App
Deal Flow Pro is a private business tool. Accounts are created only by an account administrator; there is no public self‑sign‑up. The App is intended for business use by adults (18+). It is not directed to children.
Information we collect
- Account information — the name, email address, and password your administrator sets for your login, and optional two‑factor authentication settings.
- CRM content you enter — information you add about leads, contacts, and properties, such as names, phone numbers, email addresses, property addresses, notes, deal stages, and important dates.
- Communications — records of calls, text messages (SMS), and ringless voicemails you send or receive through the App, including timestamps, status, and message content, which are processed through our telephony provider (Twilio).
- Documents and photos — files and images you upload or capture with your device camera and attach to a contact.
- Tasks and activity — tasks you create and activity logs of actions taken in the App.
- Technical data — basic device and usage information needed to operate the service securely (for example, log data and, if you enable notifications, a push token).
How we use information
- To provide and operate the CRM, including making and logging calls, texts, and voicemails.
- To authenticate you and keep your account secure.
- To send notifications you have enabled.
- To provide optional integrations you choose to connect (for example, Google or Microsoft calendar/email).
- To maintain, troubleshoot, and improve the service.
How information is shared
We do not sell your personal information or your contacts' information. We share information only with service providers that help us run the App, and only as needed to provide the service:
- Twilio — to place and receive calls, texts, and voicemails.
- Cloud hosting (Railway) — to host the application and database.
- Google Firebase — to deliver push notifications, if enabled.
- Google and Microsoft — only if you choose to connect those integrations.
We may also disclose information if required by law, to protect our rights, or in connection with a business transfer.
Data retention
We retain your account and CRM data for as long as your account is active or as needed to provide the service. Your administrator can deactivate accounts and manage data. You may request deletion of your data as described below.
Security
We use industry‑standard measures to protect your information, including encryption of data in transit (HTTPS) and hashed storage of passwords. No method of transmission or storage is 100% secure, but we work to protect your information.
Your choices and rights
- You can update your profile and change your password in the App.
- You can control notification permissions on your device.
- You may request access to, correction of, or deletion of your personal information by contacting us.
Contact us
If you have questions about this Privacy Policy or your data, contact us at:
RenewEQ LLC
Email: marisa@reneweqllc.com
This policy may be updated from time to time. Material changes will be reflected by the "Last updated" date above.